We offer one-time size exchange for clothing items*
* same item style & same color
* excluding one-size items
* excluding Happy Price/ Sale/ Bargain items
- If the same style or requested size is sold out we will offer exchange to another item at the same or higher price.
Please kindly let us know within 2 days upon package arrived at your delivery address/ self pick up from SF Express shop if you want size exchange. We will arrange for you asap. It will take time to order the new size for you. After 2 days we are unable to process any exchange request.
Buyer will be responsible for all the shipping costs of any exchange*
* sending item back to our office & shipping the new item to buyer
* please send the exchange item to our shop address by SF Express or in person.
After confirming the size exchange by us, buyer will need to send back the item to our shop within 2 days.
All items must be sent back in its original packaging and with all brand tags attached. If any tag is missing no exchange can be processed. Item must be unworn, unwashed, unaltered and in good condition (without any perfume scent).
No refund in any case.
Thank you. HAPPY SHOPPING!